Last updated: July 2026

These Terms of Use explain the conditions for using this website. By accessing or using this website, you agree to these terms.

​

1. Website information

The content on this website is provided for general information only. It is intended to introduce my professional background, areas of expertise, services, events, media appearances, and contact information.

The information on this website should not be treated as medical, psychological, therapeutic, or emergency advice.

​

2. No therapist-client relationship

Using this website, reading its content, submitting a contact form, or contacting me through this website does not create a therapist-client relationship.

A therapeutic relationship is only established once this has been mutually agreed, and the relevant consent, assessment, confidentiality, and therapy agreement processes have been completed.

 

3. Contact form and enquiries

You may use the contact form to make an enquiry about therapy, professional collaboration, events, speaking engagements, or related services.

Please do not submit highly sensitive, urgent, or crisis-related information through the contact form. This website and contact form are not monitored for emergencies.

If you require urgent support or are experiencing thoughts of self-harm, please contact your GP, attend A&E, call NHS 111, contact a crisis helpline, or call emergency services.

​

4. Services

Information about psychotherapy, music therapy, and Neurologic Music Therapy/NMT™ on this website is provided to help visitors understand the nature of my work.

Any services offered are subject to suitability, availability, professional assessment, informed consent, and mutual agreement. I reserve the right to decline or discontinue work where it is not clinically appropriate, ethically appropriate, or within the scope of my practice.

 

5. Client reflections

Any client reflections shared on this website are anonymised and used with consent. Details may be adapted to protect confidentiality and privacy.

Client reflections are not intended to guarantee any particular outcome. Each person’s therapeutic process is individual.

​

6. Intellectual property

Unless otherwise stated, all content on this website, including text, images, layout, branding, written materials, event descriptions, and original resources, belongs to Mary Chan.

You may view and share website links for personal or professional reference. You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without prior written permission.

​

7. External links

This website may include links to external websites or platforms, including podcast platforms, LinkedIn, Instagram, ticketing pages, or other third-party services.

I am not responsible for the content, privacy practices, availability, or accuracy of external websites. Visiting external links is at your own discretion.

​

8. Accuracy of information

I aim to keep the information on this website accurate and up to date. However, I do not guarantee that all content will always be complete, current, or free from errors.

I may update, amend, remove, or change website content at any time without prior notice.

 

9. Limitation of liability

This website is provided for general informational purposes. To the fullest extent permitted by law, I am not liable for any loss, damage, or difficulty arising from the use of this website, reliance on its content, or access to third-party links.

Nothing in these Terms of Use excludes liability where it would be unlawful to do so.

 

10. Privacy and cookies

Use of this website is also subject to the Privacy Policy and Cookie Policy.

The Privacy Policy explains how personal information submitted through this website is collected, used, stored, and protected. The Cookie Policy explains how cookies and similar technologies may be used on this website.

 

11. Changes to these terms

These Terms of Use may be reviewed and updated from time to time. The latest version will always be available on this page.

 

12. Contact

For questions about these Terms of Use, please contact:

Email: hoishuenchan99@gmail.com

​